Last Updated: April 10, 2023
Welcome to Neo Infotech! This Shipping and Delivery Policy outlines the terms and conditions regarding the delivery of our digital products.
As our products are digital, no physical shipping is involved. Upon successful purchase, you will receive immediate access to your digital product.
Digital products are typically delivered instantly. After completing your purchase, you will receive an email containing a download link or access instructions. If you do not receive your digital product within a reasonable time frame, please contact us at hello@neoinfotech.digital for assistance.
You can access your digital product by following the link provided in your purchase confirmation email. Additionally, you may download or access your product through your user account on our website.
Due to the nature of digital products, we generally do not accept returns or exchanges. However, if you encounter any issues with your purchase or believe you are eligible for a return or exchange, please contact us within 30 days of purchase to discuss your situation.
To initiate a return or exchange, please contact us at hello@neoinfotech.digital. Provide detailed information about your request, including your order number and a description of the issue.
If your return or exchange request is approved, refunds will be processed within 7 to 15 business days from the date of approval. Refunds will be issued to the original payment method used during the purchase.
If you experience any difficulties downloading or accessing your digital product, please reach out to our support team at hello@neoinfotech.digital. We are committed to resolving any issues as quickly as possible.
If you have any questions or need further assistance regarding our delivery process, please contact us at hello@neoinfotech.digital.
Thank you for choosing Neo Infotech.
Best regards,
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